Shipping & Returns

Shipping

We offer free shipping on all purchases. Cool, right!? Your order will ship in 3-5 business days, usually sooner. We ship via USPS Priority and will email  you a tracking number when we send your new goods out the door. Once shipped, you should receive your new clothes within 2-3 business days.

Returns and Exchanges

We want you to love your purchase. If your garment doesn't fit correctly, or you are unsatisfied, we will gladly exchange your garment for the correct size (if available). Keep in mind that we produce in small quantities, so we may not have the same style in another size. Please email right away, joeleen@joeleentorvick.com, so we can confirm the exchange/return.

We accept returns within 10 days of shipping date. The garment must be returned in the original condition it was received - unworn, unwashed, tags attached, and in original packaging. Your refund will be processed within 10 business days. If we feel the garment was returned in not the original condition, we reserve the right to refuse a refund.

You are responsible for the cost of the return shipment. We recommend adding delivery confirmation to your package - we cannot be held responsible for a lost or stolen package.